Category: Blog

The global pandemic has forever changed the face of facilities management. New processes for keeping facilities clean, disinfecting requirements, and strains on “normal operating procedures” have upturned how every facility team now functions. But, potentially, nowhere in facilities management has been affected as much as hiring and retaining associates.   The data is startling. In… Continue reading How to empower facilities teams in the wake of COVID-19

COVID-19 has fundamentally changed facilities management. Overnight, new challenges arose regarding how to keep buildings clean and free from the virus. Over the past year and a half, facilities managers have struggled to adjust their management practices to this brand-new reality. Our clients have developed new strategies and tactics to keep their facilities open and… Continue reading Five Strategies to Assist in Re-Opening Amid COVID-19

The book The Checklist Manifesto details how some of the most complex jobs in the world—think surgeons and commercial airline pilots—use checklists to ensure they produce the highest quality possible. The book is a great read for anyone who is managing complex but repetitive tasks. Again, think about how a commercial pilot flies dozens of flights… Continue reading Use this Checklist to Bring Order to your Audits

According to an Ipsos/P&G Professional Cleaning Industry Insights Survey, 31% of respondents would immediately leave a facility if the restroom was not clean. If that isn’t bad enough, 87% of respondents stated that if the restroom were not clean, it would make them wonder about the quality of the product or service of the facility.… Continue reading Ensure clean bathrooms with digital logs

Most facility service teams perform at least 3,000 tasks each day. Each day!  With so many tasks to perform, facility managers need a consistent and powerful way to ensure their Scope of Work is fulfilled. It is just too easy for tasks to fall through the cracks, leading to quality issues. A facilities inspection is the perfect tool to ensure the facilities team and… Continue reading How to inspect your facility with 4insite

The team at 4insite is excited to introduce you to Olivia, the first digital assistant born specifically for facilities management. Olivia is an automated chatbot designed to create a new way for your building occupants to interact with your staff.    Reporting incidents and problems, submitting requests, even asking general questions about the facility are all just… Continue reading Introducing Olivia, your facilities digital assistant

Most facilities managers gather complaints through hallway conversations, emails, and sticky notes. These complaints are then entered into a work order system to be serviced by the facilities team. Once the work is complete, it is yet another manual process for the facilities manager to ensure facilities staff completed the work. According to Charles Somers,… Continue reading How to track and reduce facilities complaints using real data 

Today’s integrated facilities manager employs a small army of front-line staff and vendors, including janitorial, landscaping, pest control, security, and many other services. But with so many people and vendors, often it is difficult for facilities managers to track vendor performance and ROI. Without a centralized, digital solution, facility managers must develop unique homegrown ways to stay on top… Continue reading Four Questions to Drive Vendor Performance

As the world barrels into the digital-age, facilities management needs to evolve with it because our customers and building occupants expect clean and safe facilities. At the heart of this evolution is Facility Management Software. The benefits of Facility Management Software are tremendous, including tighter facility control, less time manually tracking work, and more efficient communication… Continue reading The First Steps: How to Digitize Your Facilities Management