A global aerospace company reached out to 4insite for a simple and accurate way to conduct building occupant surveys. The company wanted to streamline its existing building survey process to better understand the health and quality of their facilities.
Their existing process included manually entering survey data into multiple systems, which created errors and inefficiencies. Furthermore, the survey data was limited to a small sample of the building occupants due to how difficult it was to get participants into any system.
Without accurate survey data, the company realized they did not have a good pulse on the health and quality of their facilities. There could be problem areas in the facility, but without better data, the aerospace company couldn’t accurately diagnose and treat the problems.