Author: Marie Espinoza

The book The Checklist Manifesto details how some of the most complex jobs in the world—think surgeons and commercial airline pilots—use checklists to ensure they produce the highest quality possible. The book is a great read for anyone who is managing complex but repetitive tasks. Again, think about how a commercial pilot flies dozens of flights… Continue reading Use this Checklist to Bring Order to your Audits

Most facility service teams perform at least 3,000 tasks each day. Each day!  With so many tasks to perform, facility managers need a consistent and powerful way to ensure their Scope of Work is fulfilled. It is just too easy for tasks to fall through the cracks, leading to quality issues. A facilities inspection is the perfect tool to ensure the facilities team and… Continue reading How to inspect your facility with 4insite

Most facilities managers gather complaints through hallway conversations, emails, and sticky notes. These complaints are then entered into a work order system to be serviced by the facilities team. Once the work is complete, it is yet another manual process for the facilities manager to ensure facilities staff completed the work. According to Charles Somers,… Continue reading How to track and reduce facilities complaints using real data 

As the world barrels into the digital-age, facilities management needs to evolve with it because our customers and building occupants expect clean and safe facilities. At the heart of this evolution is Facility Management Software. The benefits of Facility Management Software are tremendous, including tighter facility control, less time manually tracking work, and more efficient communication… Continue reading The First Steps: How to Digitize Your Facilities Management